Operational Health

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Open : Resolved Ratio

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Avg. Time to Resolution

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Needing Review

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Total Backlog

Backlog by Severity Still-open reports only

Problem Hotspots

Reports by Building

Reports by Room/Classroom Where specified

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Repeat Issues Same building + category, reported more than once

Building	Category	Count	Most Recent
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Photo Evidence

Trends & Seasonality

Category Trends Over Time Top 5 categories, by month

New vs. Recurring Reporters

AI Moderator Impact

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Reports Flagged

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Approved (False Positive)

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Removed (Confirmed)

Flag Rate by Category Share of each category's reports that got flagged

Coverage Gaps

Buildings With Zero Reports Could mean no issues, or under-reporting

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Engagement

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Total "Me Too" Reports

Most Upvoted Reports

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